The Maryland National Capital Park and Planning Commission

Public Affairs & Community Partnerships Division Chief

Nationally recognized and award-winning parks department seeks a Chief for its Public Affairs and Community Partnerships Division to supervise and direct the public affairs and marketing, volunteer services, permit office, customer relations, and public-private partnership programs for M-NCPPC Montgomery Parks.

This Division Chief position oversees a team of 25 staff members, and will plan, coordinate and supervise multiple responsibilities and duties including but not limited to the following:
• Development and review of promotional campaigns and programs to increase visibility, participation and revenue for the department's facilities and programs;
• Management of the customer relations program, ensuring accurate and prompt responses to stakeholder inquiries;
• The development and implementation of volunteer practices to maximize Parks' volunteer engagement and provide support as needed for department programs;
• Manage the divisional budget. Reviews and controls expenditures, approves purchases and payments;
• Development and implementation of volunteer practices to maximize volunteer engagement and provide support as needed for department programs;
• Manage the rental of park amenities (such as picnic shelters and ball fields) for public use; and
• The management of the public-private partnership program, ensuring prospective projects are aligned with the vision and mission of the department and support departmental priorities.

This position will also serve as the department’s liaison on internal and external committees and working groups and prepare and present on a regular basis to senior leaders and elected or appointed officials.

The successful candidate should have proven experience supervising multiple staff and developing budgets. S/he should be capable of juggling multiple high-level responsibilities simultaneously, and should be skilled at building and maintaining collaborative working relationships with a wide variety of internal and external stakeholders and possess the ability to excel under pressure to meet deadlines. Manager, with experience supervising multiple staff and developing budgets. Excellent oral and written communications skills are a must.