Position Reports To:
Vice President of Public Affairs
Position Description:
The Director of Social Media at CRAFT | Media/Digital is responsible for overseeing the Social Media Team and the execution of social media services for clients. An ideal candidate will have at least 3 years experience managing social media profiles in an agency or like environment.
Salary and Benefits: A competitive salary and benefits package is offered.
Responsibilities:
• Create, execute, manage, and delegate responsibilities for servicing client social media campaigns, community management, content, and creative
• Manage social media team members and other associates responsible for project tasks
• Establish internal social content creation and creative resource application
• Establish external and internal client deliverable timelines, tasks, reports, schedules, and manage and meet client budgets
• Create editorial calendar and conceptualize creative and copy content for social media campaigns
• Create tactics for building conversations with target audiences and key influencers in client’s target market(s)
• Track client social media and design metrics reports and presentations
• Meet scope of work and deliverables according to the established SOW’s
• Maintain strong client relationships and provide partners and VP’s with account details on a regular basis
• Guide client communication on messaging specific to social media engagement
• Report feedback internally on campaign effectiveness, profitability, and oversee client building
• Other projects and duties as requested, directed, or assigned
Qualifications:
• Experience in managing a team and delegating tasks
• Commitment to responsiveness, confidentiality, and customer service
• Proficiency with PC and/or Apple operating systems, as well as word processing, spreadsheets, and Internet browsing applications
• Ability to multitask and prioritize projects and meet deadlines. Execute high quality work under tight deadlines with strong attention to detail
• Professional manner and highly polished interpersonal and written communication skills
• Ability to work successfully in a team environment, as well as work independently and exercise sound professional judgment
• Ability to handle a variety of tasks and projects simultaneously in a creative environment
Education and Training:
Bachelors Degree and 3 years of relevant work experience required.
Work Environment:
• Work performed in an open office environment
• Collaboration and interruptions are common
• Client list includes right of center organizations
• Daily work performed Monday through Friday, 8:30 a.m. – 6:00 p.m.
• Additional hours may be required on an as needed basis
Other:
Required to sit for extended periods of time
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